FAQs

What is MelAnu about?

MelAnu is an African-inspired, plant-based beauty brand focused on creating skincare and haircare products that nourish, restore, and enhance natural beauty while creating meaningful social impact.

Are your products natural?

Our products are made with naturally derived ingredients such as shea butter, plant oils, and botanical extracts, carefully formulated to be effective and safe for everyday use.

What impact does my purchase make?

Every purchase supports our SheaStrong Initiative, which empowers women in Northern Ghana through job creation, training, and improved livelihoods across the shea value chain.

What payment options do you accept?

We accept Mobile Money (MoMo) and bank transfers. Payment details are provided at checkout.

Do you offer delivery?

Yes, we deliver nationwide. Delivery fees and timelines will be shared at checkout or upon order confirmation.

Are your body butters suitable for all skin types?

Yes, our body butters are suitable for most skin types, especially dry and normal skin. If you have sensitive skin, we recommend doing a patch test first.

Can I use the body butter every day?

Yes, our body butters are designed for daily use to keep your skin moisturized, soft, and healthy.

Will the body butter leave my skin greasy?

No, our formulations are rich but absorb well into the skin, leaving it soft without a heavy, greasy feel.

What is the difference between the three body butters?

Each variant offers similar moisturizing benefits but differs in scent and key ingredient:
• Sunrise Roast – cocoa-infused, warm scent
• Melted Touch – hibiscus-infused, fruity scent
• Skinfident Rama – vanilla oud, bold scent

Can I use the black soap on my face?

Yes, our Herbal Onyx Black Soap can be used on both the face and body. It gently cleanses and exfoliates without stripping the skin.

Are your hair products suitable for all hair types?

Our hair care range is specially formulated for natural and textured hair but can also benefit other hair types needing moisture and strength.

How often should I use the shampoo and conditioner?

You can use the shampoo as needed (typically 1–2 times a week) and follow with the conditioner each time to maintain moisture and manageability.

How do I use the hair growth oil applicator?

Part your hair into sections and use the applicator tip to apply oil directly to your scalp. Gently squeeze, then massage it in for even distribution.

How long before I see results with the hair growth oil?

Results vary, but with consistent use, you may begin to notice improvements in hair strength and growth over time.

Can I use the products together?

Yes, our products are designed to work best as a complete routine for cleansing, conditioning, and nourishing your hair.